What is a BiCROS Hearing Aid? A Comprehensive Guide

3 women in a meeting with a speaker from the side
Key Takeaways: BiCROS Hearing Aids
Definition BiCROS (Bilateral Contralateral Routing of Signal) hearing aids are specialised devices for people with profound hearing loss in one ear and mild to moderate hearing loss in the other ear.
Key Components Transmitter: Worn on the profoundly deaf ear; captures sounds and sends them wirelessly
Receiver/Amplifier: Worn on the better ear; receives transmitted sounds AND amplifies sounds from its own side
The "Bi" in BiCROS Refers to the bilateral nature of the system—it both routes sounds from the deaf ear AND provides amplification for the better ear with hearing loss. This dual functionality is what distinguishes BiCROS from standard CROS systems.
Available Styles • Behind-the-Ear (BTE)
• Receiver-in-Canal (RIC)
• In-the-Ear (ITE)
Modern Features • Advanced wireless digital transmission
• Directional microphone systems
• Environmental sound classification
• Feedback cancellation
• Bluetooth connectivity and smartphone control
Technical Process 1. Captures sounds from both sides
2. Processes both sound streams
3. Wirelessly transmits sound from deaf side
4. Integrates and amplifies both signals
5. Delivers unified sound to the better ear
Professional Fitting Requires specialised assessment, selection, custom fitting, and programming by an audiologist experienced with asymmetric hearing loss configurations.

Introduction

Hearing technology has evolved dramatically to address specific hearing loss configurations. Among these specialised solutions, BiCROS hearing aids represent a significant advancement for individuals with asymmetric hearing loss—those who have profound hearing loss in one ear and some degree of hearing loss in their better ear. Unlike conventional hearing aids designed for symmetrical hearing loss, BiCROS systems offer a unique approach to managing this complex hearing profile.

This comprehensive guide explores what BiCROS hearing aids are, their technological components, how they differ from other hearing solutions, and what makes them uniquely valuable for specific types of hearing loss.

Understanding BiCROS Hearing Aids: The Fundamentals

What BiCROS Stands For

BiCROS is an acronym that stands for "Bilateral Contralateral Routing of Signals." This technical term encapsulates the device's core function:

  • Bilateral: Involving both ears

  • Contralateral: Crossing from one side to the opposite side

  • Routing of Signals: Transmitting sound information from one location to another

This name reflects exactly what the system does—routes sound signals from the poorer-hearing ear to the better-hearing ear while also amplifying sounds at the better-hearing ear.

The BiCROS Configuration

A BiCROS hearing aid system is specifically designed for people with:

  1. Profound hearing loss or unaidable hearing in one ear (where traditional amplification provides no benefit)

  2. Mild to moderate hearing loss in the other "better" ear (which can still benefit from amplification)

This asymmetric hearing loss pattern creates unique challenges that conventional hearing aids cannot adequately address, making BiCROS technology an important specialised solution.

The Two-Part BiCROS System

A complete BiCROS hearing aid system consists of two essential components that work together:

The Transmitter Unit

The transmitter is worn on the ear with profound or unaidable hearing loss and serves to:

  • Capture environmental sounds, speech, and noise from the side with severe hearing loss

  • Process these sound signals using digital technology

  • Wirelessly transmit the processed signals to the receiver unit on the opposite ear

The transmitter doesn't attempt to make the profoundly deaf ear hear again. Instead, it serves as a sound-gathering device that compensates for that ear's inability to process sound.

The Receiver/Amplifier Unit

The receiver unit, worn on the better-hearing ear (the ear with mild to moderate hearing loss), performs a dual function:

  • Receives the wireless signals from the transmitter on the opposite side

  • Captures sounds directly from its own side

  • Amplifies both sound streams appropriately for the level of hearing loss in that ear

  • Delivers the combined, amplified sounds to the better-hearing ear

This integrated approach allows the better ear to receive sound information from both sides of the head, overcoming the "head shadow effect" that would otherwise block sounds from the profoundly deaf side.

The Distinction: BiCROS vs. Other Hearing Solutions

BiCROS vs. Standard Hearing Aids

Standard hearing aids are designed to amplify sounds for ears that have some degree of usable hearing. They assume that:

  • The auditory pathway from the ear to the brain is functional

  • Amplification can make sounds audible enough to be processed by that pathway

  • The ear has enough residual hearing to benefit from amplification

In contrast, BiCROS systems acknowledge that one ear has such profound hearing loss that no amount of conventional amplification will help. Instead of attempting to make that ear hear, BiCROS reroutes sounds to the ear that can still process them.

The "Bi" in BiCROS: What Makes It Different

The "Bi" in BiCROS indicates the bilateral nature of the system's amplification. This is a crucial distinction:

  • The system not only routes sounds from the poor ear to the better ear

  • It also amplifies sounds at the better ear to compensate for the hearing loss present there

This dual functionality makes BiCROS different from other routing systems that don't provide amplification for the receiving ear. The BiCROS approach recognises that the better ear itself has hearing loss that needs addressing.

Technical Advancements in Modern BiCROS Systems

Wireless Technology Evolution

Modern BiCROS systems have benefited from significant technological advancements:

  • From Wired to Wireless: Early BiCROS systems used physical wires to connect the two sides. Contemporary models utilise sophisticated wireless technology for seamless sound transmission.

  • Digital Signal Processing: Advanced algorithms process sound before transmission, enhancing speech clarity and reducing unwanted noise.

  • Near-Field Magnetic Induction (NFMI): Many systems use this technology for communication between the two devices, providing reliable transmission with low power consumption.

  • Bluetooth Connectivity: Latest generation BiCROS systems can connect directly to smartphones and other devices, enabling direct audio streaming to both components of the system.

Form Factor and Design

BiCROS systems are available in various styles to suit different preferences and needs:

  • Behind-the-Ear (BTE): The most common configuration, providing powerful processing capabilities

  • Receiver-in-Canal (RIC): Offering a smaller behind-the-ear component with a thin wire to a speaker in the ear canal

  • In-the-Ear (ITE): More discreet options with components that fit within the ear

Most major hearing aid manufacturers—including Phonak, Signia, Oticon, ReSound, and Widex—offer BiCROS solutions with their own proprietary features and connectivity options.

The Technical Process: How BiCROS Creates a Unified Hearing Experience

The technical functioning of a BiCROS system involves several sophisticated processes:

1. Dual Sound Capture

The system simultaneously:

  • Captures sounds from the environment around the profoundly deaf ear via the transmitter unit

  • Captures sounds from the environment around the better ear via the receiver unit

2. Sound Processing

Both sound streams undergo digital processing to:

  • Enhance speech frequencies

  • Reduce background noise

  • Balance the sound spectrum for optimal clarity

  • Apply user preferences for volume and tone

3. Wireless Transmission

The processed sound from the transmitter is wirelessly sent to the receiver unit using:

  • Encrypted digital signals to prevent interference

  • Low-latency transmission to ensure sounds stay synchronised

  • Energy-efficient protocols to preserve battery life

4. Signal Integration

The receiver unit integrates:

  • The wirelessly received sounds from the deaf side

  • The directly captured sounds from its own side

  • Applying appropriate amplification to both streams based on the hearing loss in the better ear

5. Unified Delivery

The combined, processed, and amplified sound is delivered to the better-hearing ear, creating the perception of hearing from both sides despite using only one functioning auditory pathway.

The BiCROS Fitting and Adjustment Process

Obtaining and optimising a BiCROS system involves a specialised process:

Audiological Assessment

A comprehensive evaluation determines:

  • The severity and configuration of hearing loss in both ears

  • Whether one ear is truly unaidable

  • The degree of amplification needed for the better ear

  • Candidacy for BiCROS technology versus other options

Selection and Customisation

The hearing care professional will:

  • Select the appropriate BiCROS system based on hearing needs, dexterity, and lifestyle

  • Choose the right style and power level for both components

  • Programme the system to address the specific hearing loss characteristics

  • Customise features like directional microphones and noise reduction

Fitting and Fine-tuning

The initial fitting involves:

  • Physical fitting of both components for comfort

  • Balancing the sound between the transmitted signals and direct amplification

  • Adjusting overall amplification levels

  • Setting appropriate compression and output limits

Adaptation Support

Because BiCROS creates a new listening experience, support typically includes:

  • Gradual adaptation schedules

  • Multiple follow-up appointments for adjustments

  • Training in device use, care, and maintenance

  • Counselling on realistic expectations and communication strategies

Real-World Applications: When BiCROS Makes a Difference

BiCROS technology proves particularly valuable in specific listening situations:

Group Conversations

Without BiCROS, individuals with profound unilateral hearing loss and some hearing loss in the better ear would miss:

  • Speakers positioned on their deaf side

  • Comments from across a meeting table

  • Participation in dynamic group discussions

BiCROS systems allow awareness of speakers from all directions, integrated into a single hearing experience.

Travelling in Vehicles

In cars and other vehicles:

  • Conversation often comes from various positions

  • Road noise can make hearing particularly challenging

  • People can't easily reposition themselves

BiCROS allows passengers to hear other occupants regardless of seating arrangements, enhancing safety and social connection during travel.

Walking with Companions

When walking side-by-side:

  • Without BiCROS, companions would need to stay on the "good" side

  • Awareness of environmental sounds from both sides is important for safety

  • BiCROS enables flexible positioning and better environmental awareness

In the Workplace

Professional environments often require:

  • Awareness of colleagues approaching from any direction

  • Participation in meetings without strategic seating

  • Overhearing important information from various locations

BiCROS technology helps maintain professional effectiveness by providing comprehensive sound awareness.

Advanced Features in Contemporary BiCROS Systems

Modern BiCROS hearing aids incorporate sophisticated features that enhance their performance:

Directional Microphone Systems

Advanced directional microphones can:

  • Focus on speech coming from specific directions

  • Adapt automatically to changing sound environments

  • Provide better speech understanding in noise

Environmental Classification

AI-powered systems can:

  • Identify different listening environments (conversation, music, outdoors)

  • Automatically adjust settings for optimal performance in each environment

  • Learn user preferences over time

Feedback Cancellation

Sophisticated algorithms eliminate whistling or squealing by:

  • Detecting potential feedback paths

  • Generating anti-phase signals to cancel feedback

  • Maintaining appropriate amplification without compromising sound quality

Connectivity Options

Modern BiCROS systems offer:

  • Direct streaming from smartphones and other Bluetooth devices

  • Compatibility with remote microphone accessories

  • Connectivity to television adapters and other assistive listening devices

  • Smartphone apps for discreet control and personalisation

Conclusion: BiCROS as a Specialised Solution

BiCROS hearing aids represent a sophisticated approach to a specific hearing configuration—profound loss in one ear combined with some degree of hearing loss in the other. Rather than attempting the impossible task of restoring hearing to an unaidable ear, BiCROS technology takes a different approach, rerouting sound information while also addressing the hearing needs of the better ear.

For individuals with asymmetric hearing loss configurations, BiCROS technology offers a pathway to improved communication, greater environmental awareness, and enhanced quality of life. As with all hearing technologies, the best outcomes come from professional assessment, appropriate device selection, expert fitting, and ongoing support from qualified hearing healthcare providers.

Understanding what BiCROS technology is—and the specific hearing profile it addresses—is the first step in determining whether this specialised hearing solution might be appropriate for an individual's unique hearing needs.

Frequently Asked Questions About BiCROS Hearing Aids

What's the difference between BiCROS and standard hearing aids?
BiCROS hearing aids differ from standard hearing aids in both purpose and function. Standard hearing aids are designed for people who have usable hearing in the ear where the device is worn—they amplify sounds to make them audible for that ear.

BiCROS systems, however, are specifically designed for people who have:

1. One ear with profound, unaidable hearing loss (where traditional amplification provides no benefit)
2. A second "better" ear with mild to moderate hearing loss that can benefit from amplification

The BiCROS system doesn't try to restore hearing to the profoundly deaf ear. Instead, it captures sounds from that side and wirelessly sends them to the better ear. Simultaneously, it provides traditional amplification for the better ear to address its hearing loss.

This dual approach—routing sounds from the deaf side while also amplifying for the better ear—is what makes BiCROS fundamentally different from both standard hearing aids and other types of routing devices.
What does the "Bi" in BiCROS actually mean?
The "Bi" in BiCROS stands for "Bilateral" and refers to the system's ability to address hearing needs in both ears, albeit in different ways. This is a crucial distinction that defines what makes BiCROS technology unique:

• For the profoundly deaf ear: The system captures sounds but doesn't attempt to make that ear hear. Instead, it routes those sounds to the better ear.

• For the better ear with hearing loss: The system provides traditional amplification to address that ear's hearing loss.

This bilateral approach makes BiCROS different from standard CROS systems, which are designed for people with one completely deaf ear and one ear with normal hearing. In a standard CROS system, the receiving ear doesn't need amplification.

The BiCROS approach recognises that both ears have issues that need addressing—one through signal routing (because it can't benefit from amplification) and one through traditional amplification. This comprehensive solution is what the "Bi" in the name reflects.
How do BiCROS hearing aids handle sounds from different directions?
BiCROS hearing aids manage sounds from different directions through a sophisticated process of capture, transmission, and integration:

1. Dual Sound Capture: The system simultaneously captures sounds from two distinct sources:
• The transmitter microphones on the profoundly deaf side capture sounds from that direction
• The receiver microphones on the better-hearing side capture sounds from their environment

2. Digital Processing: Both sound streams undergo separate processing:
• Noise reduction may be applied to clean up the signals
• Directional microphone technology may focus on speech from specific directions
• Frequency responses can be adjusted to enhance clarity

3. Wireless Transmission: The processed audio from the deaf side is wirelessly transmitted to the receiver unit on the better ear.

4. Signal Integration: The receiver/amplifier combines:
• The transmitted signal from the deaf side
• The directly received signal from its own side
• Balances these signals according to programmed settings

5. Unified Delivery: The integrated, processed sound is delivered to the better ear as a single, coherent audio signal.

This creates the perception of hearing from both sides despite using only one functioning auditory pathway. Modern BiCROS systems can automatically adjust the balance between sides based on the listening environment, prioritising the side with speech or the most important sounds.
How has BiCROS technology evolved over time?
BiCROS technology has undergone remarkable evolution since its introduction:

1970s-1980s: Early BiCROS Systems
• Required physical wires running between the two sides
• Bulky design with limited aesthetic appeal
• Analogue processing with basic amplification
• Limited adjustability for different environments

1990s-Early 2000s: Transitional Period
• Introduction of improved analogue processing
• Early digital processing capabilities
• Some wireless options, but with limited reliability
• Better cosmetic designs but still relatively visible

Mid-2000s: Digital Revolution
• Fully digital processing for both transmission and amplification
• Improved wireless communication between devices
• Multiple channels for more precise sound processing
• Noise reduction and feedback management

2010s: Advanced Features
• Near-field magnetic induction (NFMI) for reliable wireless transmission
• Environmental classification systems
• Adaptive directional microphones
• Significantly reduced size and improved aesthetics

Current Generation:
• Sophisticated 2.4 GHz wireless connectivity
• Bluetooth capabilities for direct streaming from devices
• Smartphone app control and personalisation
• Artificial intelligence for advanced sound processing
• Rechargeable battery options
• Various form factors including virtually invisible options

Each generation has brought significant improvements in sound quality, reliability, connectivity, and user experience, transforming BiCROS from a basic solution to a sophisticated hearing system that seamlessly integrates sounds from both sides.
What happens during a BiCROS hearing aid fitting?
A BiCROS hearing aid fitting is a specialised process that typically involves several steps:

1. Comprehensive Assessment
• Detailed audiological evaluation of both ears
• Confirmation that one ear has profound/unaidable loss
• Assessment of the degree and configuration of hearing loss in the better ear
• Discussion of lifestyle, communication needs, and expectations

2. System Selection
• Determination of appropriate power level for the better ear
• Selection of optimal style (BTE, RIC, ITE) based on preferences and needs
• Discussion of feature options and technology levels
• Consideration of manual dexterity for battery changes and controls

3. Physical Fitting
• Customisation of earmoulds or domes for comfort
• Proper positioning of both the transmitter and receiver
• Instruction on insertion and removal
• Verification of physical fit and comfort

4. Programming and Calibration
• Initial programming based on audiometric results
• Balancing of the sound between transmitted signals and direct amplification
• Real-ear measurement to verify appropriate amplification
• Fine-tuning based on immediate feedback

5. Orientation and Training
• Detailed instructions on operation and care
• Battery management or charging procedures
• Cleaning and maintenance guidance
• Practice with any special features or controls

6. Follow-Up Care
• Scheduled adjustment appointments (typically 1-2 weeks after initial fitting)
• Progressive fine-tuning based on real-world experience
• Counselling on adaptation and realistic expectations
• Long-term monitoring and support

The fitting process is highly personalised and interactive, requiring the expertise of an audiologist experienced with BiCROS technology. The goal is not just to programme the devices correctly but to ensure the user can effectively integrate them into daily life.

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